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Frequently asked
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Why have I not received my verification email?
Check spam and filtered folders, confirm the address you entered, then use Resend verification on the RI login screen. The link expires after seven days.
How do RI credits work?
RI shows the credit cost before a paid creation runs. Monthly-plan credits arrive each month and expire at the next monthly anniversary. One-time credit-pack purchases remain in your wallet.
How do I cancel a recurring plan?
Open Credits and plans in RI, then choose Cancel renewal. Future renewals stop immediately; monthly credit installments continue through the term you already paid for.
What happens when a creation fails?
Confirmed generation failures return the reserved credits automatically. If a request remains uncertain, include the approximate time and tool in a support request so the team can reconcile it safely.
How do I connect social accounts or Agent RI?
Open Settings in RI. Social accounts are under Connections. Agent RI connects through RI Account and Remote access inside the Windows app.
How does Earn with RI work?
Verified paying customers can apply for one direct referral link. Approved affiliates track attributed customers, pending commissions, cleared earnings, and payouts in the Earn with RI dashboard.
How do I request data deletion?
Review the Data Deletion page, disconnect external accounts, and submit a verified privacy request below.
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