Terms of Service
Effective October 21, 2026
Using RI
These Terms are an agreement between you and ReelTime Rentals, Inc. d/b/a ReelTime Media, referred to as RI. RI provides creative tools, generated media, connected-account publishing, scheduling, and automation. By using RI, you agree to these terms and to follow applicable laws and the rules of each destination you connect.
Eligibility
You must be legally able to enter this agreement. If you are under the age of majority where you live, a parent or legal guardian must approve your use. You must be at least 13, and some features may require you to be 18 or older.
Your account
You are responsible for your account, the activity performed through it, and keeping your sign-in information secure. You must have authority to connect every social account and destination you use.
Your content, research, and responsibility
You are solely responsible for everything you submit, request, create, edit, rely on, or publish using RI. This includes prompts, instructions, source materials, files, statements, claims, research results, analyses, conclusions, and all other content or output. RI is a tool and does not verify, endorse, or assume responsibility for that material. Before using, relying on, or publishing anything, you must independently check its accuracy, completeness, legality, citations, permissions, and suitability. To the fullest extent permitted by law, RI is not responsible or liable for your content or research, your reliance on it, or any decision, publication, loss, or claim arising from it.
You retain ownership of content you submit or create. You give RI only the limited permission needed to store, process, transform, schedule, and transmit that content at your direction.
Optional permissions
Camera, device storage, processor, graphics processor, and promotional communications are not granted by accepting these Terms. RI requests each optional permission separately, explains its purpose, and records your choice. You can withdraw an optional permission in Settings. Operating-system controls may also apply.
Connected Network
You participate in the RI Connected Network only if you separately opt in under the Connected Network Agreement. Participation is voluntary and can be paused or ended without closing your RI account.
Purchases and credits
Prices, included credits, billing frequency, renewal amount, and applicable expiration are shown before purchase. Taxes may apply. Monthly, quarterly, and annual plans renew at the displayed frequency until canceled. Plan credits are delivered monthly and expire at the next monthly anniversary without rollover. Cancel renewal in Credits and plans; future charges stop and monthly credit installments continue through the term already paid. One-time credit-pack purchases do not renew and their unused credits remain available. Unless law requires otherwise, consumed credits and completed digital services are not refundable.
Connected services
When you connect an external account, RI acts only on the permissions you approve. External services have their own terms, availability, limits, and review requirements. You may disconnect an account at any time.
Acceptable use
Do not use RI for unlawful, deceptive, abusive, infringing, harmful, or unauthorized activity. Do not attempt to bypass access controls, disrupt the service, or publish content to an account you do not control.
Availability and changes
Features may change as destination requirements evolve. We may suspend access needed to protect users, the service, or connected destinations. RI is provided on an as-available basis to the extent permitted by law.
Disclaimers and liability
AI output can be inaccurate, incomplete, or unsuitable. You must review important output before relying on or publishing it. To the maximum extent permitted by law, RI disclaims implied warranties and is not liable for indirect, incidental, special, consequential, or punitive damages. RI's total liability for a claim will not exceed the amount you paid RI during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law.
Ending use
You may stop using RI and disconnect connected accounts at any time. Instructions for removing stored information are available on the Data Deletion page.
Responsibility for claims
To the extent permitted by law, you agree to defend and indemnify RI from third-party claims arising from your content, your connected accounts, your violation of law, or your material violation of these Terms.
Governing law and contact
Washington law governs these Terms without regard to conflict-of-law rules, except where consumer law requires otherwise. Courts with jurisdiction in Washington will hear disputes that cannot be resolved informally. Questions and legal notices may be sent through the RI Help Center or to info@reeltime.com.